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The threat assessment and case management process involves many steps and stages, and Threat Assessment and Management (TAM) Team members have received training in methods of assessment and the development of case management plans. Non-team members who receive reports of threats or threatening behavior should not undertake an assessment of whether or not the statements or behaviors pose a risk to anyone's safety but should report the information they have received to the TAM Team. Upon receipt of a report of threatening behavior, the recipient of the report will alert the chairs of the TAM Team who will determine if the reported behavior or statement(s) rises to the level that indicates a TAM Team assessment should occur. In those cases, the team engages in the following basic steps to review and assess the concerning behavior and to develop a "case management plan" to amend the behavior and alleviate concern:

  1. Review of information known at that time.
  2. Determination if a general threat or specific threat to person or property exists or if additional information is needed.
  3. Identification of additional information that should be acquired – existence of prior behaviors of concern, level of distress by persons observing or being targeted by threatening behavior, etc.
  4. Ongoing assessment of risk.
  5. Preliminary development of case management plan, pending acquisition of additional information.
  6. Implement case management plan.
  7. Follow-up on case management plan.

The reason early reporting is desirable is that it offers the TAM Team an opportunity to develop a plan to manage the case that is supportive and resolves witness and target concerns. The more time passes between the early demonstration of concerning behaviors and later, more serious behaviors, the more likely it is that case management plans will appear and feel punitive to the individual who is exhibiting these behaviors.